Term and Condition
To make friendly environment with our customer or to avoid any kind of inconvenience. We introduce some term and Conditions that must be followed by both Customers and seller.
All these terms and Conditions are made under the super vision of our higher management. These terms and conditions are based on the rights of customers and sellers some of these are given below.
- Delivery Info
- Money Back Guarantee
- Defected or Damage item
- Return and Refund
- Return and exchange
- Change of Mind or Order Cancellation
Delivery Info…
If you’re looking for free and fast delivery all over the UK, then MN Furniture is the company for you. MN Furniture offers free delivery UK Mainland on all of our Furniture like Wardrobe, Sofa, Sofa Bed, and Bedroom set as well. So, you can be sure that you’ll get your new Furniture quickly and without any hassle. Whether you’re in London, Manchester, or Edinburgh, MN Furniture can deliver your new Furniture right to your doorstep. So why wait? Order your new Furniture today!
Note:
- Free Delivery is available all over the UK
- Our Courier must inform the customer before the exact date of delivery to make the whole process smooth
- Your item will be delivered according to the estimated time defined on your order
- Courier Company delivers your item inside your home. If you live on the ground or first floor then no charge is applied to take the item inside but if you live on the second or the above floor then the courier will charge you the extra £10 for each floor but if your floor has a lift then no charge will apply
- If the Customer refused the delivery, then the delivery charge will deduct from the customer’s total
Delivery Address Upgradation:
If any Customers want to upgrade their Address, then they must need to inform us before order dispatch because once the order will dispatch it is very difficult to hold the delivery with a courier.
If the item is already out for the delivery then we will charge for the courier service again to reschedule the delivery to the different Address.
Money Back Guarantee:
At MN furniture, we offer a Money Back Guarantee on all of our furniture products. This way, you can be sure that you’re getting the best quality furniture for your home. If for any reason you’re not satisfied d with your purchase or the product has any defected or damage part, simply return it within 30 days for a full refund. We want you to be happy with your purchase, and we’ll do whatever it takes to make sure you are.
Some terms and condition must be applied
Conditions:
If there is any issue with the quality of the product then you can claim this within 3 Days after your Delivery made
Your issue will be resolved by taking up the following measurement.
- Item must be same as received
- Item must be packed in its original packing
- By Offering some sort of partial Discount
- By Replacement the defected or Damage part
- By Collection the whole product for a full refund
- If any Customer order the wrong product itself then we are not responsible for this
- If you damage the product itself during assembly then replacement is possible but you need to pay the price for the part
- If you have changed your mind after receiving the goods then make the sure item must be packed in its original packing or in resell able Condition and you need to pay the courier charge or need to return the item itself
- If you have assembled your product or attempt to assemble it then return is not acceptable
Defected or Damage item:
If you are looking for the secure platform to buy your Dream furniture to make your home look more decent or luxurious. Then you are at the correct site because we are the only one who offers you the quality stuff with a manufacturing Guarantee or Warranty.
Note
- If you receive the product defected or damage then please let us know within 2 to 3 working days because after that courier will not accept claim because in most of the cases item will damage by the courier during transit
- If you receive the defected or damaged item then we are responsible to send the replacement part for you but you need to inform us within 2 or 3 working days after the delivery made
- If Customer damage the product itself then replacement is possible but the customer need to pay the price for the part
- If there is any manufacturing defect then we are responsible to replace the part.
Return and Refund:
If any of the customers want to return the item just for a full refund then make sure the customer fallen under the following terms and conditions
- Make sure item must be in its original condition same as you received
- Item must be packed in its original packing or in resalable condition
- No harm to the product or packaging as well
- Assembly not be attempted
- No modification accepted
- Item must be complete or no part Should be missed
- If you want the Refund then you must need to return the item first
Return and Exchange:
If any of the Customers want to exchange your product with the other one then the exchange is possible but within 30 days and the customer must need to fulfill the following given terms and conditions
- Customer needs to pay the courier charge (Depend on the area you live)
- Item must be packed in its original packing
- Item must be same as received
- No harm to the product
- Packing is not open
- Must be in resell-able condition
Change of Mind or Order Cancellation:
If you have a change of mind after placing your order then the order cancellation will be accepted but some terms and conditions apply
- If you’ve changed your mind about an order, you can cancel it within 24 hours of placing it.
- if your order has already shipped, you’ll be responsible for the return shipping charges.
If the item is delivered already, then return will be possible but fulfill the following conditions
- Need to afford the courier charges
- Item must be packed in its original packing
- No harm to the product or packing as well
- Item must be inspected by our professional before accepting the return
- Once the item will return to us then we will process the funds